Sales Associate, Key Holder
Company: Talbots
Location: Arcadia
Posted on: January 13, 2021
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Job Description:
POSITION SUMMARY:At Talbots, we help our customers look and feel
their best. The Talbots Sales Associate Key Holder (SAKH) creates
exceptional customer experiences and enables others on the team to
build enduring relationships with our customers. The SAKH is
responsible for driving the business forward specifically as it
relates to operational activities and store systems. As needed, the
SAKH has responsibility for leading/supervising others on occasion
and opening the store for business and/or closing the store for the
night.REQUIREMENTS:* Is customer-centric and understands the
importance of creating exceptional customer experiences.* Ambitious
and enthusiastic in creating an environment for both the store and
team to succeed. Thrives working in a team environment.*
Expeditious in ability to take initiative with limited direction.*
Demonstrates excellent communication skills and a high level of
integrity.* Has strong organizational skills and the ability to
multi-task in a fast paced, ever- changing environment.*
Professional, assertive and friendly with the ability to make
decisions independently.* Must understand and follow all policies
and procedures to successfully open and close a store.* Extremely
dependable and punctual.PRINCIPAL ACCOUNTABILITIES:* Creating the
Customer Experience:* Capable of creating a selling culture where
all associates align around the needs of our customers.* Willing to
assist customers and support selling energy as needed to create an
exceptional customer experience.* Develop and maintain positive
working relationships that support a productive work environment.*
Proactively communicate store information, brand initiatives,
discrepancies and other pertinent information to management in
order to better enhance the customer experience.* Professionally
represent the Talbots brand image.Operations:* Support all areas of
operational excellence.* Ensure merchandise is well organized in
the back room and replenished on the sales floor according to
visual guidelines. Assist with store sets, window displays,
signage, visual merchandising changes, markdowns, etc.* Manage
inventory according to policies and procedures including customer
sends, recalls, re-tickets, MOS and damages, and other operational
activities as assigned.* Provide support on the sales floor and
uphold Talbots HER standards when engaging or interacting with the
customer. This includes replenishment/stocking duties, markdowns,
fitting room duties, cash wrap/POS duties, etc.* Reinforce brand
standards and company policies and procedures in all areas of
responsibility.* Plan and prioritize tasks and responsibilities to
meet the needs of the customer and business.* Protect company
assets and maintain a safe work environment.* Follow all company
policies and procedures as well as local, state, and federal
employment laws.QUALIFICATIONS:* Minimum of six months of
experience in retail sales or shipping/stockroom.* Ability to work
at least (20) hours per week.* Demonstrated ability to meet or
exceed performance standards.* An essential function of the job is
the ability to work a flexible schedule including nights, weekends,
and holidays.* An essential function of the job is the ability to
move about in a store including standing, walking, kneeling,
stooping, climbing ladders, using stairs, carrying, bending,
stretching, twisting, or reaching out with the body, arms, or legs,
pulling and lifting objects up to 40 pounds. Sometimes these
movements are made quickly and repeatedly.* An essential function
of the job is the ability to navigate computer/handheld systems
with intermediate computer and keyboarding skills.* Able to work
cooperatively in a diverse work environment.* High school degree
required.Talbots is a leading omni-channel specialty retailer of
women's clothing, shoes and accessories. Established in 1947, the
company is known for modern classic style that's both timeless and
timely, fine quality craftsmanship and gracious service. At Talbots
relationships are the key to our business, we hire individuals who
bring new ideas to the table, understand smart risk taking and can
enhance an already thriving culture. With a commitment to offer
modern classic style for every body type, through a full range of
sizes, inclusive to every woman in your life.
Keywords: Talbots, Arcadia , Sales Associate, Key Holder, Sales , Arcadia, California
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