ArcadiaRecruiter Since 2001
the smart solution for Arcadia jobs

Service Desk Analyst

Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025

Job Description:

A company is looking for a Service Desk Analyst to provide remote IT support.
Key Responsibilities

Provide white-glove End User Service Desk Support via phone, email, and chat
Manage incidents and requests within ticketing systems like ServiceNow, Freshservice, or Zendesk
Provide remote hardware support for various devices and assist with software applications

Required Qualifications

CompTIA A+ certification
1+ year experience with Mac OS and supporting Microsoft 365, Windows 10, and Active Directory
2-3 years of experience in a Technical Support role within an MSP or call center environment
Technical proficiency with common hardware, software, and technologies
College or technology school degree preferred

Keywords: VirtualVocations, Arcadia , Service Desk Analyst, Professions , Vista, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Arcadia RSS job feeds