Home Commission Associate - Westfld Santa Anita
Posted on: May 26, 2023
General Description As a commission associate in our home
department, you are accountable for driving customer service to
achieve profitable sales growth by combining in-depth product
knowledge and passion for service to build clientele and to drive
- Customer Service & Sales - Approaches customers in a friendly
manner to engage, determine needs, and help customers make
decisions about desired product or service. Informs customers of
key product attributes to generate interest and to build clientele.
Covers care/protection plans and suggests additional products to
- General Operations - Participates in inventory processes,
Merchandise Transfer Out (MTO), Return to Vendor, Return to
Warehouse and Defective Merchandise Transfer Out activities.
Completes pricing and signing processes in specialty businesses.
Stays uptodate with new trends and styles through industry
publications and communications and participates in ongoing
technical skills development through company and/or vendorprovided
training and skill practice.
- Performance Standards - Consistently meets established
performance standards; including but not limited to: shrink and
safety initiatives, the company's iCAP program, product and service
sales, customer service, profit, productivity and attendanceCore
Competencies & Accomplishments:To achieve success at JCPenney, a
home commission associate will possess the following:
- Drives Results - Solve problems and make smart decisions that
drive sales, profit or customer service; execute your work
efficiently and effectively; inspire strong performance in yourself
- Builds Ownership - Provide great customer service; cooperate
and build positive, inclusive and respectful relationships; take
accountability for your actions and outcomes.
- Drives Intensity - Proactively find ways to improve the
customer experience; show the confidence and courage to do what's
right; take action with energy and urgency.About JCPenney:At
JCPenney, we share a passion for serving customers, supporting our
communities and being the best retailer for all families. As a
company founded on the Golden Rule, our success is rooted in the
belief that we treat everyone the way we would want to be treated.
At every touchpoint, customers discover stylish merchandise at
incredible value from an extensive portfolio of private, exclusive
and national brands. Reinforcing this shopping experience is the
customer service and warrior spirit of associates across the globe,
all driving toward the Company's mission to help customers find
what they love for less time, money and effort.Working at JCPenney
means joining a dedicated team of associates who are encouraged to
be uniquely themselves in a safe, caring and welcoming environment.
It is a place where careers prosper, accomplishments are celebrated
and diversity flourishes. It's a place that's meant for you.In
addition to a competitive wage, this position offers commission pay
designed to reward you for your personal achievement and
contribution to our success.If eligible, we offer a competitive
benefits package including medical/dental/vision, term life
insurance, paid vacation/holidays, and 401(k) with company match.
All associates are eligible for an associate discount on JCPenney
Keywords: JCPenney, Arcadia , Home Commission Associate - Westfld Santa Anita, Other , Arcadia, California
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