Anthropologie Customer Associate
Company: Urban Outfitters, Inc.
Location: Arcadia
Posted on: May 24, 2023
Job Description:
If you are a job seeker with a disability and require a
reasonable accommodation to apply for one of our jobs, you will
find the contact information to request the appropriate
accommodation by visiting the following page: 400 S Baldwin Ave
Space A9
Arcadia, CA 91007, USA
DescriptionA Customer Associate contributes to driving sales
through providing a genuine and unique experience to each
customer.Customer Experience
- Customer Connection: initiates genuine conversation to engage
with the customer in a personalized way where all customers feel
welcome, heard and valued
- Selling Culture: supports a selling environment in all areas of
the sales floor by connecting with multiple customers and sharing
product suggestions
- Omni-Channel Service: provides a frictionless customer
experience by utilizing technology to transact in the moment, find
sizes and colors, and place orders for items not available in
storeTeamwork + Communication -
- Team Player: builds productive relationships with peers; asks
for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of
product knowledge, current trends, and personal styling priorities
to inspire the customer
- Employee Recognition: contributes to a positive team morale
participating in store initiatives and highlighting peers and
leaders through the SPARKED journal
- Insights & Feedback:provides insights related to the customer
and employee experience and communicatesfeedbackto Store
LeadershipVisual + Business Operations
- Business Acumen: understands their contribution to service and
selling on every shift in order to impact the store's business
- Product Flow: supports the shipment process to gain awareness
of product, including what's new and what's restock; contributes to
completion of omni order fulfillment processes while maintaining
stock levels of the floor
- Store Environment: maintains Anthropologie's visual and
operational standards while keeping the focus on the customer;
stays current on merchandising updatesThe above information has
been designed to indicate the general nature and level of work
performed by employees within this classification. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications required of
employees assigned to this -job.
Keywords: Urban Outfitters, Inc., Arcadia , Anthropologie Customer Associate, Other , Arcadia, California
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