Provider Relations Coordinator - Arcadia, CA

Company: UnitedHealth Group
Location: Arcadia
Posted on: March 11, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)Position in this function is responsible for providing project coordination and administrative support to assigned department or programs (HCC, PMO, Claims etc.) in support of Optum initiatives. Primary Responsibilities:

• Consistently exhibits behavior and communication support skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with each and every internal and external customer
• Creates, revises and collaborates on the development and maintenance of internal departmental systems and procedures by analyzing operating practices, record-keeping systems, forms control, office layout, and budgetary and staff requirements. Implements changes as required
• Proactively identifies potential administrative problems and Identifies possible solutions, creates documentation, templates, prepares reports and analyzes data to resolve problems
• Maintains electronic schedules including coordinating internal and external departmental and project team meetings
• Maintains invoicing and timesheet process for department programs and ensure proper coordination amongst team members and other departments
• Maintains department documentation by using necessary methods and tools
• Organizes and distributes correspondence, reports, memos, etc.
• Participates in project teams to assist in the development, management and implementation of company initiatives
• Documents meeting notes for the project team in writing and records important decisions and action items, ideas and assignments. Solicits clarification from meeting participants in real-time as needed
• Maintains team documentation in accessible media, formats and structures
• Assists with and/or conducts data collection, analysis and interpretation for project implementation
• Develops and maintains filing systems
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques
• Maintains supplies inventory by checking stock to determine inventory level and anticipates needed supplies, places, expedites orders and verifies receipt of supplies
• Completes operational requirements by scheduling and assigning administrative projects and expediting work results
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
• Uses, protects, and discloses Optum patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Performs additional duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • High school diploma, G.E.D. or equivalent
  • 1+ years of experience in healthcare
  • Multi-line telephone experience
  • Intermediate level of experience with Microsoft Suite Preferred Qualifications:
    • Bachelor's degree
    • 3+ years of experience in a project-based organization
    • Experience with project management and business analysisTo protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employmentCareers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Arcadia , Provider Relations Coordinator - Arcadia, CA, Other , Arcadia, California