OVERVIEW OF POSITION:
Responsible for providing administrative support to one or more
Directors in the form of organizing and prioritizing work,
answering multi-line telephones, filing, typing, organizing,
distributing and transcribing basic correspondence such as memos
and, coordinating meetings, and maintaining electronic schedules
and confidentiality at all times.
Consistently exhibits behavior and communication skills that
demonstrate Optum's commitment to superior customer service,
including quality, care and concern with each and every internal
and external customer.
Answers, screens and transfers telephone calls on a multi-line
Maintains workflow by studying methods, implementing cost
reductions, and developing reporting procedures.
Analyzes operating practices, record-keeping systems, forms
control, office layout, budgetary and staff requirements to create,
revise and implement changes to systems and procedures as
Resolves administrative problems by coordinating preparation of
reports, analyzing data and identifying solutions.
Maintains electronic schedules including coordination of
internal and external meetings.
Organizes and distributes correspondence, reports, memos,
Develops and maintains filing systems.
Ensures operation of equipment by completing preventive
maintenance requirements, calling for repairs, maintaining
equipment inventories, and evaluating new equipment and
Maintains supplies inventory by checking stock to determine
inventory level, anticipating needed supplies, placing and
expediting orders for supplies, and verifying receipt of
Completes operational requirements by scheduling and assigning
administrative projects and expediting work results.
Maintains professional and technical knowledge by attending
educational workshops, reviewing professional publications,
establishing networks and participating in professional
Uses, protects, and discloses Optum patients’ protected health
information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards.
Performs additional duties as assigned.
High school diploma, G.E.D. or equivalent. Includes
special certification required for specific jobs.
Bachelor’s degree preferred.
Over 1 year and up to and including 3 years experience.
4 years of office experience in healthcare industry at the
2 years office experience at the corporate level.
2 years of Administrative Assistant experience.
KNOWLEDGE, SKILLS, ABILITIES:
Proficient in Windows 95 and Microsoft Office 97.
Knowledge of Groupwise E-mail.
Multi-line telephone skills.
Able to type 55 wpm.
Customer service oriented.
Ability to maintain professional appearance and behavior.
Careers with Optum. Here's the idea. We built an entire
organization around one giant objective; make health care work
better for everyone. Optum, part of the UnitedHealth Group family
of businesses, brings together some of the greatest minds and most
advanced ideas on where health care has to go in order to reach its
fullest potential. For you, that means working on high performance
teams against sophisticated challenges that matter. Here you’ll
find incredible ideas in one incredible company and a singular
opportunity to do your life's best work.(SM)
Diversity creates a healthier atmosphere: Optum and its
affiliated medical practices are Equal Employment
Opportunity/Affirmative Action employers and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law. Optum and its affiliated
medical practices is a drug-free workplace. Candidates are required
to pass a drug test before beginning employment.