Ecosystem Community Platform Manager
Company: Acuity Brands
Location: Costa Mesa
Posted on: March 26, 2026
|
|
|
Job Description:
QSC is creating exceptional, people-centric experiences with the
perfect balance of technology and creativity. Q-SYS, our innovative
full stack audio, video and control platform, unifies data, devices
and a cloud-first architecture, empowering organizations to deliver
transformative AV experiences across built spaces. Building on the
QSC legacy, QSC Audio delivers audio technology that empowers live
entertainers and sound reinforcement professionals with the
confidence to create and deliver memorable experiences for their
audiences. Atrius, Distech Controls and QSC are part of the Acuity
Intelligent Spaces (AIS) business segment. Our mission is to make
spaces smarter, safer and greener through our strategy of
connecting the edge with the cloud using disruptive technologies
that leverage data interoperability. Acuity Inc. (NYSE: AYI) is a
market-leading industrial technology company. We use technology to
solve problems in spaces, light and more things to come. Through
our two business segments, Acuity Brands Lighting (ABL) and Acuity
Intelligent Spaces (AIS), we design, manufacture, and bring to
market products and services that make a valuable difference in
people’s lives. We achieve growth through the development of
innovative new products and services, including lighting, lighting
controls, building management solutions, and an audio, video and
control platform. We focus on customer outcomes and drive growth
and productivity to increase market share and deliver superior
returns. We look to aggressively deploy capital to grow the
business and to enter attractive new verticals. Acuity Inc. is
based in Atlanta, Georgia, with operations across North America,
Europe and Asia. The Company is powered by approximately 13,000
dedicated and talented associates. The Ecosystem Community Platform
Manager (ECPM) will be part of the Alliances & Ecosystem chartered
to create and deliver solutions for the market that accelerate the
adoption of the Q-SYS Platform through Q-SYS Community for
Developers engagement. This position will report to the Senior
Manager, Developer Ecosystem and will be responsible for managing
the Q-SYS Communities for Developers (ComDev) platform and growing
user base and engagement. Q-SYS Communities for Developers is a
community platform made of 5k Q-SYS users, aimed at centralizing
ideas, examples, questions, resources, and open-source code for
Q-SYS users, ranging from beginner Q-SYS Control programmers to
expert plugin developers. The ECPM requires a passion for
technology, a deep knowledge of Q-SYS programming, and a creative
mindset that will push the boundaries of what is possible within
the Q-SYS platform. The ECPM will focus on stimulating community
members activity through engaging video content creation, user
programming gamification, and develop programs that impact and
empower thousands of active members on the platform. As the ECPM
services a community of stakeholders within Q-SYS Ecosystem, the
role requires user experience advocacy for aspiring and experienced
Q-SYS programmers and developers. The ECPM will enable users by
connecting feedback, ideas, and business intelligence to internal
organizations within Q-SYS, such as Marketing, Product Development,
Training and Sales. The ECPM has a technical mindset who also
enjoys unleashing their creative side and will drive the roadmap of
new platform features and manage maintenance requirements. The ECPM
will be supported by a dynamic/collaborative team while joining an
entire ecosystem made of the most talented individuals in the
industry. You will have the opportunity to connect and make an
impact within multiple organizations inside of QSC, partners,
independent programmers, software engineers, 3rd party
manufacturers, and more. Essential Functions Program Development
Drive the strategy of technical content that will amplify community
engagement and promote adoption, within the scope of Q-SYS control
and plugin development, both online and during in-person events.
Liaison with Q-SYS training/education departments, Marketing,
Sales, and Product Development Design, deliver and promote
community online content with the support of QSC Marketing
resources Video demos, live streams or webinars of the latest Q-SYS
Designer features and plugins from Asset Manager Low/high scope
design challenges using the latest features within Q-SYS Designer
Low scope Q-SYS coding challenges using programming languages and
libraries native to Q-SYS. Casual fun community events ComDev
Platform Infrastructure Development Drive the internal roadmap for
new platform feature development and maintenance. Participate in
DevOps SCRUM meetings as product owner inclusive of light UAT
testing. Build program analytics data from various sources and
formats to generate actionable insights and recommendations for
different audiences and stakeholders. G2M Promote released content
as defined in the Communities Business Strategy, on Communities for
Developers and other social media communities. Collaborate with
Alliances & Ecosystem Marketing for approval of all official
releases through a self-built release plan. Represent ComDev
globally both in-person and within online events. Qualifications 6
years of experience in IT and/or AV technical disciplines 3 years
of experience in leading/managing development projects BA/BS
preferred, but not required IT and/or AV industry technical
certifications preferred, but not required. Q-SYS Training (Control
& UCI: Intermediate and Control & UCI: Advanced) Must be tactical,
able to make strategic decisions and have comfort with ambiguity.
Strong leadership and coalition-building skills; including
cross-group collaboration, clear communications, and the ability to
influence without direct control with other stakeholders from
different organizations. Demonstrated ability to get things done,
build consensus, resolve conflict, and solve tough business
problems working in concert with others. Strong organizational
skills and attention to detail with the ability to set clear
priorities in a fast-paced environment. Ability to communicate the
business value and ROI of Q-SYS Ecosystem solutions. Proficiency in
data analysis, visualization, and reporting tools and languages,
such as Excel, Power BI, Python etc. Must be programmatically
oriented to scale. Excellent project management skills and ability
to simultaneously handle multiple priorities. Multi-disciplinary
experience in product, marketing, and sales is highly desired.
Technical Qualifications Q-SYS Programming requirements: Can
demonstrate proficiency in: Q-SYS block controller Q-SYS advanced
Control scripting Q-SYS Designer user UI expert (can re-create the
Control 101 Worksheet) Intermediate Q-SYS UCI design skills (UCI
Scripting) Intermediate Q-SYS DSP/Video Basic Web Front/Back End
development (HTML, CSS, JS, NodeJS) Basic git & DevOps skills
Intermediate Networking skills Has experience with Video recording,
editing and streaming software (OBS, Premiere, etc.) Ability to
collect, synthesize, and present data from various sources and
formats to generate actionable insights and recommendations for
different audiences and stakeholders, by designing, developing, and
maintaining data-driven reports and dashboards that align with
business objectives and KPIs. Hands-on experience in implementing
and maintaining Agile DevOps practices, such as continuous
integration, deployment, testing, and monitoring, using various
tools and platforms, such as Git, Jenkins, Docker, Kubernetes,
Azure DevOps etc. Hands on experience as a Salesforce user or
admin. QSC. is owned by Acuity Inc., which is located in the United
States. These companies share a global recruitment system on which
the data you provide will be stored, and which will be subject to
the laws of the United States of America. The range for this
position is $91,400.00 to $164,400.00. Placement within this range
may vary, depending on the applicant’s experience and geographic
location. Acuity offers generous benefits including health care,
dental coverage, vision plans, 401K benefits, and
commissions/incentive compensation depending on role. We value
diversity and are an equal opportunity employer. All qualified
applicants will be considered for employment without regards to
race, color, age, gender, sexual orientation, gender identity and
expression, ethnicity or national origin, disability, pregnancy,
religion, covered veteran status, protected genetic information, or
any other characteristic protected by law.
Keywords: Acuity Brands, Arcadia , Ecosystem Community Platform Manager, IT / Software / Systems , Costa Mesa, California