Clinical Customer Support Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Customer Support Specialist.
Key Responsibilities
Answer clinical-related questions regarding the use of MatrixCare
Home Health and Hospice applications
Diagnose and resolve customer clinical questions or problems
through telephone or electronic communication
Document new issues, FAQs, and resolutions for a knowledge base and
track inbound support requests
Required Qualifications and Education
Home health or hospice clinical experience is required
Bachelor's Degree or equivalent work experience
Ability to solve clinical problems on a home health & hospice
software product
Able to work in a fast-paced, collaborative environment with
minimal supervision
Keywords: VirtualVocations, Arcadia , Clinical Customer Support Specialist, Healthcare , Vista, California
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