Senior Manager, Loyalty Operations
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
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Job Description:
A company is looking for a Senior Manager, Loyalty Program
Operations (NA).
Key Responsibilities
Develop and grow the North American loyalty program, collaborating
with cross-functional teams on strategy and execution
Oversee the setup, testing, and fulfillment of loyalty rewards and
campaigns while managing the omnichannel member journey
Drive the loyalty feature test-and-learn roadmap, gathering
insights to improve the program and reduce member friction
Required Qualifications
Bachelor's degree required; advanced degree preferred
8+ years of relevant loyalty or product experience, preferably in
retail or direct-to-consumer sectors
Strong analytical abilities and a customer-centric approach
Experience in project management and cross-functional process
development
Proven track record of managing and developing teams
Keywords: VirtualVocations, Arcadia , Senior Manager, Loyalty Operations, Executive , Vista, California
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