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Retail Store Manager - 360 Retail Store Manager

Company: Hallmark
Location: Arcadia
Posted on: November 16, 2022

Job Description:

Retail Store Manager - 360

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Date: Nov 1, 2022


Arcadia, CA, US, 91007



HALLMARK - Because Connecting With Each Other Has Never Been More Important

This opportunity is located at our Hallmark Corporate owned Gold Crown store #360 in Westfield's Santa Anita Mall in Arcadia, CA.


You'll add value to one of the world's most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim toenrich all livesby making a genuine difference in every life, every day, andour business is focused on bringing thevalue and relevance of Diversity and Inclusion to every brand, product and person we touch.

Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having an diverse and inclusive workforce.Hallmark's D&I effortswill continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams. Also, Hallmark has been recognized as one of Forbes 2020 Best Employers for Diversity, Women and New Grads.

BENEFITS AND PERKS: Good for You, Good for your family and Good for the Community

Hallmark employees in our Gold Crown stores play a direct role in helping our consumers connect, celebrate, and commemorate life's special occasions. Gold Crown employees scheduled to work 30 hours or more weekly receive access to benefits designed to support their health, finances, and personal lives. Gold Crown benefits for eligible employees are highlighted below. Review the 2022 Benefits Guide for more detail.


The Hallmark Corporate Gold Crown store is the destination for all things caring. The place where all the magical things Hallmark has to offer - cards, gifts, ornaments, movies, and more -- come to life to inspire and support people in their desire to care and connect. We help with the perfect solution for all of life's relationships and occasions - to feel more deeply, to celebrate more uniquely, and to connect more often.


Our store team is driven to reach store goals while delivering a memorable experience to each of our shoppers because we genuinely care and choose to make a difference in the world and in our communities. Our Corporate Store Managers are key to providing a 'caring team' atmosphere not only for our customers but for the sales leaders and associates that work for them. The difference begins with YOU!

As the Store Manager for a company-owned Hallmark Gold Crown retail store you are empowered to manage the store and your team to deliver on sales, people, IAT, customer service goals and store standards using the many tools and resources provided. The primary goal is to exceed sales plan for the store and to manage all operational aspects in a successful manner. You will effortlessly connect with our caring customers to support their relationship building and to earn their loyalty and return visits to your store, while inspiring your team to do the same.


  • A highly effective manager, trainer, coach, and motivator who builds a team that thrives, achieves, and connects with customers.

  • A collaborator, innovator, and team leader. You lead, influence, and develop exceptional relationships with our customers, and store, corporate and vendor partners.

  • Your approach to connecting and communicating with others is comfortable and authentic.

  • A highly capable visual merchandiser with a passion for translating our brand in a way that feels natural, organic, and local.

  • A tech savvy retail leader with strong proficiency in using point of sale systems, hand-held devices, and Windows operating systems.

  • A highly motivated individual who thrives in an ambiguous and ever-changing environment - someone always up for a challenge and inspiring others to learn and think differently.

  • Results focused, with a drive to meet and exceed sales goals and identified retail metrics related to customer service, IAT, the Crown Rewards program, payroll, shrink, etc.

  • Able to successfully manage all daily store operations and other opportunities/projects as requested.

  • Passionate about in-store events and services and able to execute them with the local community as a center point.

    Do the traits above describe you? (If so, you should really apply for this role!)


    To be considered for this role, the following is required:

    • A high school diploma, GED, equivalent OR higher with 1+ years of retail experience; OR6 months as Sales Associate or Sales Leader experience with Hallmark; OR 4+ years of retail management experience.

    • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

    • Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends.

    • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.


      Your resume and application will stand out if you have:

      • 3+ years of retail store manager experience with a dynamic and complex specialty retailer.

      • Leadership and interpersonal skills - the ability to train and motivate employees.

      • Business acumen to reach established financial goals.

        In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.


        You must show how you meet the qualifications (listed above) in a resume or document you upload, or by completing the work experience and education application fields. Principals only please. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

        Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

        Nearest Major Market: Los Angeles

        Job Segment:

        Payroll, Retail Manager, Retail Operations, Store Manager, Finance, Retail

        Apply now

Keywords: Hallmark, Arcadia , Retail Store Manager - 360 Retail Store Manager, Executive , Arcadia, California

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