Vice President, Group Operations
Posted on: January 8, 2021
OVERVIEW OF POSITION:
Regional operational business owner accountable for quality and
financial performance within a designated geography, clinic
portfolio or product. Accountable for the formulation and execution
of strategic and operational plans, business development and growth
activity, and delivering on an exceptional patient experience.
Responsible for managing all operational activity to meet
California and regional business plan goals within a compliant and
efficient business model.
Consistently exhibits behavior and communication skills that
demonstrate Optum's commitment to superior customer service,
including quality, care and concern with each and every internal
and external customer.
Directs and coordinates all regional operations activities in
partnership with clinical leadership.
Ensures that all quality and patient experience goals are met or
exceeded, and implements plans to close any identified gaps from
expectations and to demonstrate continuous improvement.
Develops and executes on growth initiatives to achieve enrollment,
revenue and operating income goals.
Ensures all operational services are delivered within regulatory
compliance and quality standards and guidelines.
Monitors resource utilization and productivity within the region
and enacts plans to improve efficiencies and reduce expenses.
Works closely with the Regional Medical Director to enhance
provider satisfaction, productivity and performance.
Evaluates opportunities and makes recommendations for business
development and expansion within the region.
Oversees the implementation of all expansion projects within the
region, including physician practice "tuck ins"
Develops comprehensive and accurate annual budgets including the
development and implementation of plans to achieve budgetary
Develops teams that drive operational excellence and demonstrate
Optum's core values.
Works collaboratively with other departments as needed.
Facilitates regional committee meetings and teams.
Develops, implements and measures adherence to policies and
Uses, protects, and discloses Optum patients' protected health
information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards.
Performs additional duties as assigned.
Bachelor's degree from a four-year college and/or a professional
certification requiring formal education beyond a two-year
Master's degree in Healthcare Administration, Business
Administration or Nursing preferred.
Over 7 years and up to and including 10 years of experience.
4 to 6 years of management experience in healthcare.
Medical group or IPA operations management experience.
Careers with Optum. Here's the idea. We built an entire
organization around one giant objective; make health care work
better for everyone. Optum, part of the UnitedHealth Group family
of businesses, brings together some of the greatest minds and most
advanced ideas on where health care has to go in order to reach its
fullest potential. For you, that means working on high performance
teams against sophisticated challenges that matter. Here you'll
find incredible ideas in one incredible company and a singular
opportunity to do your life's best work.(SM)
Diversity creates a healthier atmosphere: Optum and its affiliated
medical practices are Equal Employment Opportunity/Affirmative
Action employers and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law. Optum and its affiliated medical
practices is a drug-free workplace. Candidates are required to pass
a drug test before beginning employment.
Keywords: Optum, Arcadia , Vice President, Group Operations, Executive , Arcadia, California
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