Customer Support Representative - Apply TODAY, Work TOMORROW!
Location: Anaheim
Posted on: June 23, 2025
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Job Description:
Stephen Consulting is a client relations firm in Anaheim that
specializes in handling customer service and sales support for
local accounts on behalf of our large clientele. We act as the
middleman between major corporations and average consumers,
providing our clients with on-the-ground customer outreach while
bringing our customers top-notch customer service and access to
high-quality products at competitive prices. This business model
has proven successful at increasing customer service and
satisfaction metrics, inflating revenue, and expanding the market
footprint for our business and clients. Because of the success
we've seen in recent months, we are now seeking to onboard new
Customer Support Team Members to join our innovative customer
service team and help us build on the momentum we've gained! As a
Customer Support Team Member with Stephen Consulting, you will be
responsible for representing our company to current and prospective
customers professionally in all customer service and sales
interactions. You will learn tried and accurate customer service
and sales techniques to help you reach resolutions and find success
in this role. What You'll Do: Provide accurate and informative
assessments of client products and services to customers in all
customer service and sales calls Respond to all inquiries and
concerns via phone, chat, or-person visits promptly Assist in
troubleshooting issues, including technical, customer service, or
billing problems Address all customer complaints professionally,
promptly, and empathetically Maintain thorough and updated product
knowledge to provide the most accurate assistance to customers Help
customers make product choices, place orders, and schedule
installations Collect customer feedback and pass along to
appropriate departments to identify market trends and areas for
improvement
Keywords: , Arcadia , Customer Support Representative - Apply TODAY, Work TOMORROW!, Customer Service & Call Center , Anaheim, California
